Saturday, January 18, 2020

Sunrun Solar 2023 Reviews: Equipment & Customer Service

Right from the start with Karyn from the sales team helping me workout what I need and what options to go with. I never felt any pressure to go with the quote or to purchase things I didn't need. Sunrun efficiently provided a number of quotes after an initial review. While their first quote was the cheapest, an upgrade to a Fronius inverter still made them cheaper than the other quotes.

Founded in 2007 in San Francisco, Sunrun helped pioneer residential solar systems and solar service plans. The company offers an innovative solar battery service, Brightbox, and leasing options to bring more affordability to renewable energy. Sunrun's solar offering provide customers with a range of options under strong warranties. Like most solar providers, unfortunately, it's hard to get an idea of costs before reaching out for a quote.

Very disappointed with sunrun salesman

Sunrun Solar had excellent communication despite the trials of lockdown. They answered my questions promptly, helping me to choose the products which would meet my needs. The system is working very well, and I would happily recommend them.

sunrun home solar reviews

For example, Sunrun offers the Tesla Powerwall solar battery as part of its Brightsave service. To help estimate the amount of solar power your home requires and get a sense of overallsolar panel costsand savings, use the National Renewable Energy LaboratoryPVWatts Calculator. In this review, the This Old House Reviews team looks into Sunrun’s services, products, and warranties to help you decide on the right solar provider for your home. Solar services are difficult to review in the traditional sense, so be sure to get multiple estimates from different installers before you make a purchase decision. Sunrun's warranties are top of the line if you're going the route of PPA or lease. While it hasn't named a new preferred panel after LG left the market, it's looking to fill that space with tier one panels.

Costs and Financing

I requested multiple quotes, inquired about various other battery products and Tarak helped me out with choosing the right solution for my needs. Overall, I would highly recommend Sunrun Solar to anyone looking at professional solar installation at their home. All of Sunrun’s panels are photovoltaic panels, the most typical residential solar panel know-how. PV panels effectively convert daylight into electrical energy utilizing semiconducting supplies.

sunrun home solar reviews

This helps them decrease consumption rates by storing excess renewable resources for later use and monitoring the amount of energy they use daily. Utility interconnection—Sunrun will speak directly with the utility company to establishnet meteringand connect your system to the grid. Permitting—Before installation, the company will take care of city permitting for you. Once you've confirmed Sunrun operates in your state, enter some basic information online and wait for a call. While I didn't go through the process of getting a quote, I did take this first step.

On-Spot Full Payment

Once the system is approved, installation starts. After installation is complete, the crew foreman explains how the system works and shows you how to power it on. With a solar lease, Sunrun virtually monitors your solar system 24/7 to ensure it performs at its optimal levels. If not, Sunrun will send someone over to fix it for free. Sunrun Solar very easy to deal with, informative and in contact every step during process, quick installation and follow up service great. I watched as the panels were installed and everything else needed.

The company doesn’t produce solar panels and batteries itself—it partners with companies like LG, LONGi and Tesla. We recommend asking specific questions about which type of solar panels are being installed and from which manufacturer before you sign with any installation company. Much of Sunrun’s business comes from leasing solar panels, though the company does offer customers the option to purchase panels as well.

Munich Re Subsidiary Acquires Stake in Two EDFR Calif. Solar, Storage Projects

Sunrun Solar was recommended by a local Government body who had experience dealing with them before. I'm more than happy with my new solar system, I highly recommend Sunrun Solar. Even though during COVID times, the entire process from sales to installation ran pretty smoothly. The installation did stumble to quite an unexpected obstacle.

sunrun home solar reviews

They are very cost effective compared to other solar companies out there. I am very happy with my purchase and would refer... With its flexible solar financing options, custom solar battery backup, and worry-free guarantee, Sunrun offers the most affordable and reliable path towards going solar. When you purchase home solar panels and battery storage outright, federal and state solar incentives will go directly to you. A large installation crew arrived on site at the appointed time, completed the job within the day and cleaned up after themselves reasonably well. Some tiles were broken but that's life and I had spares ready as they requested.

Sunrun Solar: Reviews, Services and Costs (

Likewise, Sunrun is also known to accommodate a homebuyer’s preference for a particular solar panel. Altogether, these Sunrun offerings give homeowners more control over the appearance and efficiency of its residential solar power system. In brief, they don't use a stud finder to find the joists, they instead drill multiple holes in the roof to find the joist. We had water leaking from a dozen spots in a new roof. They took the panels off to have the roofing company put on a new roof, then reinstalled the panels the same exact way.

Sunrun does not offer any rebates specific to its brand. However, the company states that it will work with you to determine what tax incentives and rebates are available in your state. It also encourages homeowners to take advantage of the federal solar tax credit. Sunrun provides proactive monitoring for BrightSave and Protection Plus products, checking your system’s efficiency and ensuring all parts are in good working order. If you're looking to purchase, you'll likely get quality equipment from Sunrun. Likewise, Sunrun's workmanship warranty matches Tesla's at 10 years.

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We are very happy and satisfied with the service. Sunrun offers several solar options, we decided to go with ... For as little as $0 down, you can lock in predictable monthly payments for 25 years. All you have to do is sit back and enjoy clean, worry-free solar power. Sunrun’s solar lease or PPA comes with 100% peace of mind.

sunrun home solar reviews

I enjoyed the original roofing people and the secondary roofing people, yet we found nails and broken tiles for weeks throughout the garden. Then, after all of that, they installed two-thirds of the solar before they had to leave to work on other projects. And it was my continuous follow-up, till we finally got someone to come back out again to put the rest of the solar panels on. It was a full year after we signed the contract before we got solar. All of Sunrun’s solar panels are lined by Sunrun’s 10-year guarantee.

Sunrun Reviews Better Than Rivals, But That’s Not Saying Much

This company takes absolutely no responsibility for their product, yet you can't own it. You are stuck in a time-bound contract, and they will not even so much as clean the panels, yet they will not let you purchase the equipment. Sunrun’s response time is based on how pressing the issue is. Anything damaging the home, like a roof leak would be a priority and they should have someone out within a day or two. If there is something less pressing, including monitoring issues or equipment repair, the most common response time according to customer feedback is approximately two weeks.

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